Service Desk Customer Service
Company: Wegmans Food Markets
Location: Medford
Posted on: April 17, 2024
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Job Description:
Schedule: Part time
Availability: Morning, Afternoon, Evening (Includes Weekends).
Shifts start as early as 730am
Age Requirement: Must be 18 years or older
Location: Medford, MA
Address: 3850 Mystic Valley Parkway
Pay: $18 / hour
Job Posting: 04/01/2024
Job Posting End: 05/01/2024
Job ID:R0205049
At Wegmans, our Service Desk employees are ambassadors of
incredible customer service. In this area, you'll be on the front
line of ensuring customer satisfaction by striving to answer
questions, solve problems and assist in a variety of ways. With an
outgoing personality, a desire to help others, and an ability to
solve problems, you'll guarantee each customer has a positive
experience as they end their shopping trip at Wegmans!
What will I do?
Engage customers in friendly conversation while making eye contact
and smiling
Proactively offer additional assistance or services and thank the
customer for shopping at Wegmans
Properly bag items to ensure products arrive at their destination
in the condition they left the store
Partner with departments to ensure questions are answered and
problems are resolved
At Wegmans, we've long believed we can achieve our goals only if we
first fulfill the needs of our people. Putting our people first and
offering competitive pay and a variety of benefits & perks is just
the start of what it means to work at Wegmans.
Whether through premium pay for working on Sundays or holidays,
offering industry-leading health care coverage and wellness
programs to support physical, financial, and emotional well-being,
or paid time off (PTO) to help you balance work and life, we've got
something for everyone.
And because we care about the wellbeing and success of every
person, we recognize each person has their own unique scheduling
needs. We're proud to offer flexibility in scheduling so our
employees can prioritize what is most important to them. Our large,
high-volume stores and 24x7 operations allow for personalized
schedules that balance an employee's individual needs with the
needs of our business and each department.
Comprehensive benefits*
Paid time off (PTO) to help you balance your personal and work
life
Higher premium pay rates for working Sundays or on a recognized
holiday
Health care benefits that provide a high level of coverage at a low
cost to you
Retirement plan with both a profit-sharing and 401(k) match
A generous scholarship program to help employees meet their
educational goals
LiveWell Employee & Family program to support your emotional,
work-life and financial wellness
Exclusive discounts on electronics, entertainment, gym memberships,
travel and more!
And more!
***Certain eligibility requirements must be satisfied and offerings
may differ based upon area or the company and/or position.
For 25 years in a row, our employees have put us on the FORTUNE
magazine's list of the 100 Best Companies to Work For -. Discover
what it means to work for a family-owned, mission-driven,
values-based company that believes in caring, respect, empowerment,
high standards and making a difference in the community. Because
with a family-like atmosphere of shared support, leaders who have
your best interest at heart and growth as part of everything we do,
Wegmans is the place for you to do what you love-and love what you
do.
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Keywords: Wegmans Food Markets, Waltham , Service Desk Customer Service, Hospitality & Tourism , Medford, Massachusetts
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