Restaurant Manager - Service Manager
Company: Gecko Hospitality
Location: Springfield
Posted on: February 24, 2026
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Job Description:
Job Description Job Description Restaurant Service Manager -
Springfield, MA Are you an experienced hospitality professional
seeking a leadership role that values excellence and community?
Join a team dedicated to exceptional guest experiences and
operational success. We are currently seeking a Service Manager for
our Springfield, MA location who embodies our commitment to quality
service and team development. Job Description As a Service Manager,
you will lead front-of-house operations with a focus on guest
satisfaction and team performance. Your primary responsibilities
will include: Guest Engagement: Utilizing exceptional communication
skills to ensure 100% table visitation and resolving guest concerns
immediately. Operational Excellence: Managing daily FOH operations
to maintain a guest-centric environment that balances high
standards with a positive workplace culture. Team Leadership:
collaborating with the Kitchen Manager to ensure seamless FOH/BOH
coordination and mentoring staff for future internal promotion
opportunities. Strategic Growth: Working directly under the
Managing Partner to refine management skills and drive business
results. Qualifications Minimum 1 year of experience as a Service
Manager in a high-volume restaurant setting. Demonstrated ability
to develop, mentor, and lead diverse teams. Unwavering commitment
to integrity and guest satisfaction. Strong operational knowledge
of restaurant systems and service standards. Benefits We offer a
comprehensive benefits package designed to support your career and
personal well-being: Competitive Compensation & Stock Incentive
Program Comprehensive Health Coverage: Medical, Dental, and Vision
Insurance Financial Security: 401(K), Life Insurance, Short and
Long Term Disability Work-Life Balance: Paid Vacation Career
Advancement: A structured pathway for professional growth and
internal promotion. Apply today to advance your career with a
company that invests in its people and community.
Keywords: Gecko Hospitality, Waltham , Restaurant Manager - Service Manager, Hospitality & Tourism , Springfield, Massachusetts
