WalthamRecruiter Since 2001
the smart solution for Waltham jobs

Senior Help Desk Support Engineer

Location: Waltham
Posted on: April 8, 2021

Job Description:

The Senior Help Desk Support Engineer sets up, configures, and supports computing devices and networks. This role develops and maintains all systems, applications, security, and network configurations; troubleshoots network performance issues and maintains a disaster recovery plan; recommends upgrades, patches, and new applications and equipment. This role also provides technical support and guidance to users.


Position Essential Functions:


Run network operations checklist for each period (Daily Yearly)


Utilize imaging and automation tools for desktop/laptop configuration and deployment


Prioritize and address daily desktop/systems support issues through internal helpdesk ticketing system


Install configure and support computing and network infrastructure components


Maintain active directory security via administration of user access, adds, moves and changes


Maintain email system(s) via administration of user access, adds, moves and changes


Maintain voice systems via administration of user access, adds, moves and changes


Plan, promote, layout and execute IT special projects as assigned


Update systems and network documentation


Refresh and maintain applications software and security posture



Position Qualifications:


Requires a minimum of Associate s Degree 2-4 years relevant experience; Bachelor s Degree is preferred.


Must be familiar with network and computing terminology and design (2-4 years)


Must be familiar with software installation configuration and support (2-4 years)


Knowledge of network administration, user management, security and access control (1-3 years)


Knowledge of email administration, routing, protocols and records setup (1-3 years)


Knowledge of IP networks, submitting, protocols and routing (2-4 years)


Familiarity with disk imaging and disk imaging concepts


Knowledge of project management concepts


Knowledge of network services such as DNS, DHCP, WINS, certificates, VPNs, tokens etc.


Knowledge of web hosting setup including DNS records, SFTP and site administration

Keywords: , Waltham , Senior Help Desk Support Engineer, IT / Software / Systems , Waltham, Massachusetts

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other IT / Software / Systems Jobs


Senior Network Administrator
Description: Description The Senior Network Administrator provides technical expertise in the management of a public and/or private network tests and analyzes network facilities, including network control software, (more...)
Company: Humana
Location: Boston
Posted on: 04/15/2021

Co-op, Analytical Technical Operations
Description: The Role: This position, located in the newly built Norwood manufacturing facility, will work within the Analytical Technical Operations group and be involved in the daily operation of an analytical testing (more...)
Company: Moderna Theraputics
Location: Norwood
Posted on: 04/15/2021

Entry Level Java Developer
Description: Revature is the fastest growing employer of emerging technology talent. We will hire over 300 new Entry Level Java-- Developers in the next 4 weeks.One day someone is going to ask you where you got your (more...)
Company: Revature
Location: North Andover
Posted on: 04/15/2021


Hired: Software Engineer
Description: Join Hired and find your dream job as a Software Engineer at one of 10,000 companies looking for candidates just like you.Companies on Hired apply to you, not the other way around. You'll receive (more...)
Company: Hired
Location: Dover
Posted on: 04/15/2021

Sourcing Manager - Single Use Technology, US
Description: Be part of something altogether life-changing Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers (more...)
Company: Danaher
Location: Marlborough
Posted on: 04/15/2021

Technical Lead Software Engineering - Next Gen Healthcare Platforms
Description: TheLead Software Engineer will be joining a fast-paced team and will play a highlyvisible role in the expansion of one of the largest Healthcare Graph Database implementations. Youwill be the Technical (more...)
Company: UnitedHealth Group
Location: Boston
Posted on: 04/15/2021

Senior Quickbase Developer
Description: Data Collaborative is a Professional Services firm seeking to hire an experienced Senior Quickbase Developer to build and support internal apps, products, and tasks as directed by our Professional Services (more...)
Company: The Data Collaborative
Location: Ashland
Posted on: 04/15/2021

CloudHealth - Member of Technical Staff -3
Description: About UsAt VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work (more...)
Company: Dell
Location: South Hamilton
Posted on: 04/15/2021

Software Engineer II (C++)
Description: Job ID 176814BR Date posted 03/09/2021 City Marlborough State MA Country United States Are you a dynamic and experienced Software Engineer interested in an opportunity to work in the Marlborough, MA area (more...)
Company: Raytheon Technologies Corp
Location: Marlborough
Posted on: 04/15/2021

Virtual Technology Manager - TEMP
Description: A culture of purpose: Where will your BCD M career take you As perfectionists, artists, strategic thinkers and leaders in the industry, we believe culture is defined by its people. We are looking for (more...)
Company: BCD Travel
Location: Boston
Posted on: 04/15/2021

Log In or Create An Account

Get the latest Massachusetts jobs by following @recnetMA on Twitter!

Waltham RSS job feeds