Senior Clinical Administrative Coordinator - Waltham, MA $750.00 Sign on Bonus

Company: UnitedHealth Group
Location: Waltham
Posted on: March 19, 2020

Job Description:

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.SM This is not an entry level position. You will be providing care coordination telephonically completing assessments and documentation within a clinical system while multitasking other applications gathering information to support member's needs. Must have excellent typing, writing and grammar skills. Primary responsibilities are telephonic case management and some administrative responsibilities for the clinical department related to member care. This is a very fast - paced environment working with 10+ people. We are looking for a team player who is goal oriented, self-motivated, takes initiative and is willing to learn in a fast environment. Primary Responsibilities: * Provide exceptional customer service * Manage administrative intake and data entry for clinical team of membership * Work with providers and / or the clinical team to manage request for long term and respite services * Manage notifications, processing incoming and outgoing referrals, and prior authorizations, including intake, notification and census roles * Receive care coordination notification cases for non - clinical assessment / intervention and provide appropriate triage * Assist the clinical staff with setting up documents / triage cases for Clinical Coverage Review * Process and distribute custom reports to providers and clinical staff * Multitasking with multiple platforms and applications * Inbound / outbound phone calls to providers other internal departments to assist with notifications, documentation You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * High School Diploma / GED (or higher) * 1+ years of experience using the telephone and computer as primary instruments * 1+ years of healthcare administration and / or business administration experience * Experience using a computer and Microsoft Office including Microsoft Word (create correspondence and work within templates), Microsoft Excel (data entry, sort, filter, and work within tables), and Microsoft Outlook (email and calendar management) * Ability to work Monday - Friday 7:30 am - 4:00 pm EST Preferred Qualifications: * Bachelor's Degree (or higher) * Experience with medical terminology * Claims and / or healthcare insurance experience Careers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in healthcare here. We serve the healthcare needs of low income adults and children with debilitating illnesses such as Cardiovascular Disease, Diabetes, HIV / AIDS and High - risk Pregnancy. Our holistic, outcomes - based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive Healthcare, Community, and Government partners to heal healthcare and create positive change for those who need it most. This is the place to do your life's best work.SM Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: UHG, Waltham, MA, customer service, healthcare, telephonic, patient interaction, field based, advocacy

Keywords: UnitedHealth Group, Waltham , Senior Clinical Administrative Coordinator - Waltham, MA $750.00 Sign on Bonus, Other , Waltham, Massachusetts