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Head of Infrastructure

Company: Harvard Partners, LLP, Trusted Advisors to IT
Location: Waltham
Posted on: September 12, 2020

Job Description:

Harvard Partners, LLP, Trusted Advisors to IT As the Head Of Infrastructure, you will be leading the migration from on-premise infrastructure to the latest cloud-based technologies (Azure/O365) while being a strategic partner with executive leadership. Reporting to the CIO, you will be responsible for operational and service management processes to ensure quality, efficiency, and agility goals. Using your advanced experience and skills with cloud technology and governance, you will lead our technology through vital infrastructure improvements. Experience migrating to Azure is critical to the success of this role.

Key responsibilities:

Serving as a strategic thought leader; overseeing cloud infrastructure and outsourced managed services providers.

Ensuring reliable 24/7 operations in partnership with managed services provider by defining IT infrastructure architecture, as well as standards to include disaster recovery, security, storage, servers, monitoring, performance, and back-office systems.

Setting the mission and vision of the infrastructure organization to foster a business-oriented mind-set, driven by continual service improvements .

Building and maintaining relationships with IT leaders and business executives to develop a clear understanding of business needs, ensuring cost-effective delivery of IT services to meet those needs, and responding with agility to changing business priorities.

Developing and controlling the annual operating and capital expenditure budget for infrastructure to ensure consistency with overall strategic objectives.

Participating in the assessment of external and internal technology capabilities required to achieve desired competitive positioning.

Staying up to date on emerging technologies; providing direction on which new technologies should be assimilated, integrated, and introduced.

Directing the development of infrastructure sourcing strategy and providing executive oversight for strategic vendor and partner relationship management.

Forecasting skill needs to acquire and develop workforce with business knowledge, technical skills, and competencies.

Serving on IT planning and policy making committees; driving the development of enterprise technology standards, governance processes, and performance metrics to ensure technology delivers value to the enterprise.

Core strengths: Exceptional leadership skills; ability to develop and communicate an infrastructure vision that inspires and motivates staff.

Ability to instill confidence in the business and demonstrate the business value of IT.

Effective influencing and negotiating skills when working with vendors.

Excellent analytical, strategic conceptual thinking, strategic planning, and execution skills.

Expertise in budget planning and financial management.

Deep understanding of current and emerging cloud-based technologies, including how other enterprises are employing them.

Success in leveraging traditional best practices, such as IT service management practices based on ITIL, as well as DevOps that are optimized for agility.

Excellent verbal and written communication skills, including the ability to explain technical concepts and technologies to business leaders and business concepts to the infrastructure team.

Additional skills and knowledge: Bachelor's degree in computer science or information systems management, or equivalent experience.

15+ years of Infrastructure Architect/Engineering experience in a highly regulated industry (financial services experience a plus).

Experience with Microsoft, Cisco, Azure, and Office 365.

Extensive knowledge of running and maintaining cloud-based and hybrid services, as well as compute, storage, and databases.

Proven experience or demonstrated capability in leading IT transformational initiatives in complex and dynamic environments.

Extensive knowledge managing outsourced service providers.

Exceptional understanding of ITIL frameworks and lean principles.

Experience in DevOps and DevSecOps; a proven track record of transforming the efforts of an engineering organization.

About Harvard Partners, LLP, Trusted Advisors to IT Harvard Partners is a management consulting firm focused on helping companies more effectively leverage their IT investment. We engage with the C-Suite and Technology Team to help them better understand their IT infrastructure and process in order to align the technology strategy and organization to reach the firm’s strategic business goals.Some of our practices include:• Program/Project Management and "PMO as a Service"?• IT Assessments• Business Continuity/Disaster Recovery• Optimized Infrastructure• Concierge Managed Services• Data Center Strategy, Transformation, and Migration• Cloud Management Programs• Security Assessments and Remediation• Staffing, technical & tacticalWorking with the client’s staff, vendors, and consultants, we deliver supportive and collaborative engagements where direct dialog, simplified reporting, productive meetings, and clear responsibility and accountability encourage active participation resulting in consensus-based business outcomes.

Keywords: Harvard Partners, LLP, Trusted Advisors to IT, Waltham , Head of Infrastructure, Other , Waltham, Massachusetts

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