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Director of Recovery Services

Company: Gamma Phi Beta
Location: Waltham
Posted on: September 13, 2020

Job Description:

· Ensure that all Programs operate in accordance with all federal, state, and local laws and regulation.

· Work with Director of Client Services to build and improve systems, efficiency, measurement, and management throughout the Agency, as relevant to programs and operations. Research best practices and industry standards.

· Maintain regular contact with Recovery Home and Driving Under the Influence of Liquor (DUIL) Programs, or any other program assigned, through office visits, meetings, and phone/email/text communication to ensure propter operations and service delivery.

· Supervision, development, training, and discipline of staff as necessary.

· Project management, in leadership and support roles as appropriate.

· Liaise with external agencies and contacts as necessary and serve as primary contact for Bureau of Substance Addiction Services (BSAS) licensing and contract managers. Strengthen and expand external program collaborations.

· Serve as Site Administrator of the Agency Enterprise Invoice/Service Management (EIM-ESM) system.

· Exercise detailed knowledge of Agency and program policies/procedures. Support program staff to meet all Agency requirements, and follow all policies/procedures in the Program and in Main Office interactions.

· Ensure the accurate collection and maintenance of all appropriate data and records as required from each Program, and report to relevant teams in the Administrative Department.

· Complete required documentation in an accurate and timely manner on an ongoing basis.

· Share 24/7 on-call support for Recovery Home and Driving Under the Influence of Liquor (DUIL) Programs with the Director of Client Services.

· Manage various types of documentation, including tracking, reports, disciplinary actions, and training/training support documents.

· Ensure proper and timely hiring, training, and supervision of all program staff via the Program Directors and Human Resources Department.

· Assist staff with crisis intervention/management with clients, staff, funders, and vendors.

· Participate in all fundraising efforts as needed.

· Abide by all MHSA policies, maintain appropriate boundaries, and ensure strict confidentiality and ethical standards at all times.

· Attend in-service and outside training and instruction as directed by the Director of Client Services.

· Various other responsibilities, as assigned by the Director of Client Services, or as needed to ensure the proper operation of MHSA programs and the development of additional programs and services

Please send resume and cover letter. In your cover letter, please address the following points:

1.Experience in program administration and development

2.Supervisory and leadership style

3.Professional perspectives on substance use disorder treatment and recovery services

MHSA is an equal opportunity employer



· Bachelor’s Degree required, advanced degree in Social Work, Public Administration, Counseling, or related field preferred.

· Five (5) years of experience in substance use disorder treatment or recovery services, non-profit management, or related field.

· Demonstrated knowledge of contract management and regulatory compliance, specifically with the Massachusetts Department of Public Health (DPH) and/or the Bureau of Substance Addiction Services (BSAS).

· Demonstrated experience supervising staff and projects simultaneously.

· Knowledge of non-profit and human service administration.

· Excellent written and verbal communication.

· Excellent computer skills with proficiency in MS Office Suite and database management. Knowledge of Enterprise Invoice/Service Management (EIM-ESM) preferred.

· Ability to work with diverse staff serving diverse populations.

· Ability to work independently and as a team player on multiple projects simultaneously, in an often fast-paced environment.

· Demonstrated strong and consistent attention to detail

· CPR/AED/First Aid certified (MHSA will provide training opportunity)

· Demonstrated reliable attendance and punctual reporting for work.

· Reliable personal transportation.

· Bilingual preferred

Job Information

Job ID: 54285930


Waltham, Massachusetts, United States

Position Title: Director of Recovery Services

Company Name: Middlesex Human Service Agency, Inc

Industry: Other

Job Function: Other

Job Type: Full-Time

Job Duration: Indefinite

Min Education: BA/BS/Undergraduate

Min Experience: 3-5 Years

Required Travel: 25-50%

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Keywords: Gamma Phi Beta, Waltham , Director of Recovery Services, Other , Waltham, Massachusetts

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