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Location(s) Waltham, MA
PerkinElmer is hiring for Professional Services Line Leader ?.
to p rovides focus to Global Professional Services program
management office, service delivery and practice managers to create
Professional Services implementation processes.
Bachelors or Master’s Degree in Sciences (Chemistry, Biology,
etc), IT, or Management.
5+ years of experience constructing and delivering lab service
solutions to bio pharmaceutical customers.
Ability to effectively work cross functionally in a globally
Understanding of Research/Development and/or Quality
Assurance/Quality Control and scientific workflows.
Customer experience throughout an IT life cycle including
requirements planning, implementation and ongoing IT managed
Understanding of enterprise systems – infrastructure, databases,
software applications, systems integration, etc.
Understanding of requirements for instrument qualification and
computer system validation.
Proficiency with business applications such as MS Office,
Project, Visio , Salesforce, PSA systems.
Experience operating in a GxP environment.
Excellent project management skills, prioritization, and
creative problem solving.
Strong business acumen and understanding of important drivers
for the business.
Experience working with Managed Services Agreements and
A solution-oriented sales approach to uncover customer need and
provide ideas and value.
Planning, prioritizing, reporting, problem solving and
Strategic and Organisational Competencies:
Working with Sales and Global Account teams to drive commercial
performance through account strategies, identify customer needs,
propose solutions, and drive top line growth.
Work with Global Product Manages to implement, monitor and
continuously improve delivery processes and tools.
Work with program management office, service delivery and
practice managers to create Professional Services implementation
Ensure Professional Services implementations are repeatable and
Ability to communicate clearly across functions: product
management, marketing, service delivery etc. to ensure alignment of
strategy and commercial plan.
Develop and review presentations, proposals and Statements of
Support the global Perkin Elmer HR, Recruiting, Legal, Finance,
Operations and Quality organizations as needed to progress business
Support forecasting and meeting of sales order goals.
Deliver engaging, informative and well-organized presentations,
PerkinElmer is committed to creating a diverse environment and
is proud to be an equal opportunity employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, gender, gender identity or expression,
sexual orientation, national origin, genetics, disability status,
age, or veteran status or any other characteristics protected by
applicable law. PerkinElmer is committed to a culturally diverse
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FDA Provides Emergency Use Authorization to PerkinElmer for
COVID-19 Testing. Learn More
Innovating a Healthier World Our dedicated team of about 11,000
employees worldwide are passionate about providing customers with
an unmatched experience as they help solve critical issues
especially impacting the diagnostics, discovery and analytical
solutions markets. Learn More
Corporate Social Responsibility PerkinElmer is an active
corporate citizen, committed to creating better outcomes in our
communities and innovating for a healthier world. Learn More
Celebrating 80 Years of Making Life Better We invite you to
explore this special section where we reflect on our rich heritage
of scientific innovation and how we have made life better over the
last eight decades, including commemorating the innovative and
passionate minds that have made our significant impact possible.
Stem Cell Study Offers Hope for Autism One family shares the
story of their autistic daughter whose symptoms nearly vanished
after participating in a trial at Duke University. Source: CNN.
Powering Change: Women in Innovation & Creativity At
PerkinElmer, we are honored to recognize the remarkable talent of
our female employees around the world and the tremendous impact
that they have on our organization, today and every day. Watch this
women in innovation video to learn more about PerkinElmer’s
commitment to empowering women. Learn More
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