Careers at Rocket Manager, Sales Engineering Waltham MA, USA
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Job Description Summary:
The Manger, Sales Engineering will report to the Vice President,
Global Sales Engineering and provide a key role supporting the
sales of Rocket Software’s products and services. As a senior
member of the team you will be responsible for coordinating a team
of sales engineers on strategy and methods to increase operational
Additional responsibilities include continual improvement of the
operational efficiency of the team. This includes talent
identification and nurturing, reporting and metrics, technical
solution validation, onboarding and training of employees, managing
the team budget and capacity planning.
The successful candidate will be an enthusiastic and
professional individual with commercial acumen and professional
presentation skills. A natural curiosity for understanding
technical environments and willingness to learn about evolving
solutions and best practices. Essential Duties and Responsibilities
Communicate defined sales strategy and operational model to
Sales Engineering team, monitor and enforce.
Work closely with sales management to support and deliver
defined strategy, operational model and revenue goals.
Effective management of the SE team in order to avoid gaps in
knowledge and coverage, track utilization and resolve resourcing
conflicts as necessary.
Work as a global Sales Engineering and Customer Success team by
sharing knowledge and resource where appropriate in order to meet
the overall goals of the business.
Ensure continuous monitoring, improvement and development of the
SE team both locally and as part of the global SE team where
Engage with the global SE VP on matters of relevance or concern
and provide timely updates on key issues.
Support major and strategic sales opportunities and ensure that
other relevant members of the Rocket team are engaged as required.
Escalate to senior management as appropriate.
Monitoring and control of budget and expense management.
Represent the voice of the customer by gathering feedback from
them and prospects about the product. This includes how the product
compares to the competition, missing functionality, market shifts
and other important insights.
5+ years of sales engineering or related work experience
Strong presentation skills.
Ability to be proactive and self-sufficient.
Experience of dealing with customers of different sizes in a
Ability to use SalesForce.
Familiarity with sales methodologies such as Force Management,
Demonstrated ability to handle objections and think on your
Ability to work with and gain input and resources from multiple
teams and disciplines.
Capacity to explain technical solutions to a business focused
History of leading by example.
Experience of working in a high growth technology company.
Track record of project leadership and successful
Bachelor's degree in Computer Science, Information Technology or
Travel Requirements: Up to 50%
Rocket Software Inc. is committed to creating a diverse
environment and is proud to be an equal opportunity employer. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, gender, gender identity or
expression, sexual orientation, national origin, genetics,
disability, age, or veteran status. Rocket Software Inc. is also
committed to compliance with all fair employment practices
regarding citizenship and immigration status.
Rocket is committed to working with and providing reasonable
accommodation to individuals with physical and mental disabilities.
If you need special assistance or an accommodation while seeking
employment, please call: 781-577-4321 or send an email to
firstname.lastname@example.org. We will make a determination on your request
for reasonable accommodation on a case-by-case basis.
If you like wild growth and working with happy, enthusiastic
over-achievers, you'll enjoy your career with us!
Posted 25 Days Ago
About Us Thousands of companies around the world depend on
Rocket to solve their most challenging business problems by helping
them run their critical infrastructure, business processes, and
data, as well as extending the value of these assets to take
advantage of cloud and mobile computing, advanced analytics, and
other future innovations.From the clothes we wear to the cars we
drive, Rocket solutions power the back-end systems that thousands
of brands we interact with every day.At Rocket, software has always
been about people—not just ones and zeroes. We’re people solving
problems for other people, and we strive to treat our customers,
partners, and fellow Rocketeers with humanity.Founded in 1990,
Rocket Software is headquartered in Waltham, Massachusetts with 31
offices around the world.
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