Thanks for your interest in Dynatrace! We’re so glad we caught
your eye. You’ll notice that our hiring process have been adjusted
to all-virtual due to the global pandemic. You can still expect a
thoughtful recruitment approach throughout each stage. However,
please note that our team of recruiters and hiring managers are
working from home so don’t be surprised to see or hear their family
members or pets in the background during their conversations with
you. We expect similar situations in your home, too. No worries if
so--We’re all learning to make-do!
If you have any questions or concerns during your application or
recruitment process, send us an email: firstname.lastname@example.org.
The Collaboration Tools Manager is responsible for
implementation, administration, documentation, training, and
end-to-end functionality of online collaboration tools including
Microsoft Teams, SharePoint Online, and Slack. Additionally, the
Manager will also be the lead in setting global collaboration tools
direction and strategy, ensuring the best possible customer
experience and adoption. Responsibilities: Serve as a trusted
adviser to the business stakeholders and understand their core
business processes and priorities to better deliver forward
thinking collaboration tools architecture, excellent customer
experience and valued collaboration solutions and services.
Manage the deployment, administration, communication,
maintenance and support for MS Collaboration products and services
as well as Slack.
Develop and execute plans for deploying and maturing the Office
365 and Slack products, features, and functions, including the
evaluation of add-ons to Slack.
Work hands-on designing and troubleshooting collaboration
Monitor potential performance and availability issues and act to
resolve problems as they arise.
Prepare required system documentation to aid in troubleshooting,
disaster recovery practices, security initiatives, and
Prepare required end-user documentation to support deployment
and adoption of Office 365 and Slack products.
Contribute to and reviews solution design: ensure innovation,
business requirements are met, and proposed solutions align with
technical and departmental roadmaps.
Collaborate cross-functionally with security and other technical
Participate in the definition architectural standards for IT
Participate in the definition of standard IT practices and
Requirements: College degree preferred
Microsoft Certifications like (MCP, MCSA, MCSE, etc)
5+ years industry experience
Strong experience leading an architectural function while
addressing the needs of multiple stakeholders.
Strong drive to create the best possible customer experience
Detailed knowledge of Microsoft server products including
(Windows Server (2012/2016/2019)
Experience successfully delivering technical solutions including
planning, deployment, and support for collaboration tools, with
focus on Microsoft O365 applications such as Teams, SharePoint as
well as Slack.
Ability to collaborate in a team with strong communication and
Excellent written and verbal communication skills as well as
excellent analytical and problem-solving abilities.
Knowledge of applying IT security regulations and policies.
PowerShell scripting skills.
Ability to work with issue tracking software and independently
Detailed knowledge of Microsoft Office 365
Detailed knowledge of Active Directory and Azure Active
Broad knowledge of all IT Disciplines, i.e. Server, Datacenter,
Telecom and Messaging
Detailed knowledge of Microsoft and MAC desktop operating
Dynatrace provides software intelligence to simplify enterprise
cloud complexity and accelerate digital transformation. With AI and
complete automation, our all-in-one platform provides answers, not
just data, about the performance of applications, the underlying
infrastructure and the experience of all users. That’s why many of
the world’s largest enterprises trust Dynatrace to modernize and
automate enterprise cloud operations, release better software
faster, and deliver unrivaled digital experiences. We offer
competitive compensation, company-sponsored premium benefits,
medical, dental, vacation/holidays, company matching 401(k) Plan,
etc. Dynatrace is an equal opportunity employer and VEVRAA Federal
Contractor. We consider all qualified applicants of diverse
background and hire without regard to race, color, gender identity,
religion, national origin, ancestry, citizenship, physical
abilities, age, sexual orientation, veteran status, or any other
characteristic protected by law. If your disability makes it
difficult for you to use this site, please contact
email@example.com. Dynatrace participates in E-Verify,
participant information in English and Spanish. Right to work
information in English and Spanish. EEO is the Law/EEO is the Law
Note to Recruiters and Placement Agencies : Dynatrace LLC
(Dynatrace) does not accept unsolicited agency resumes. Please do
not forward unsolicited agency resumes to our website or to any
Dynatrace employee. Dynatrace will not pay fees to any third party
agency or firm and will not be responsible for any agency fees
associated with unsolicited resumes. Unsolicited resumes received
will be considered property of Dynatrace.