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IT Director - Service Management

Company: Thermo Fisher Scientific
Location: Waltham
Posted on: September 16, 2021

Job Description:

Insight Global is looking to bring on a Director of IT Service Delivery SAP Service Management remotely. Thermo Fisher Scientific is a leading scientific instrument organization with a mission of enabling their customers to make the world healthier, cleaner and safer. It's more than just something that fills their days. At Thermo Fisher Scientific, their work has a purpose. Their work requires passion and creates meaningful outcomes. When youre part of the team at Thermo Fisher Scientific, youll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and youll be supported in achieving your career goals.

This leader will join their mission and vision spear heading a team of business application developers, analysts and configuration resources on strategic programs, tactical decisions and implementation of business tools and applications. This role requires an ability to apply deep understanding of service business to lead the roadmap that develops, delivers, and manages IT application portfolios for Service. Also, as a leadership position they will be responsible for guiding and coaching consultants and cross functional teams, planning of projects and budgets aligned with service business strategies. Most importantly they are seeking a strong leader with a visionary purpose to grow a team and organization to where it needs to be.

Life Sciences industry experience
5-10+ years of experience in leading large projects in the space of Service Management (Field service management chain, supply chain, field service of SAP on the cloud)

Strong project management skills using various methodologies Agile preferred

Strong experience working with SAPs Service Management/ Customer Service and Service Delivery modules (Cloud for Customer, Cloud for Sales, Cloud for Service, Hybris etc.)

Bachelors degree or higher education

Keywords: Thermo Fisher Scientific, Waltham , IT Director - Service Management, Other , Waltham, Massachusetts

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