Director of SaaS

Company: Pilot Thomas Logistics
Location: Boston
Posted on: April 1, 2026

Job Description:

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. The Director of SaaS will lead a global team of SaaS Business Development Managers who act as subject matter experts for our SaaS solutions. This role is central to accelerating our SaaS growth and transformation, with primary focus on Windchill . Reporting to the VP of SaaS and Industry Solutions, the Director of SaaS owns day-to-day leadership, execution, and operational excellence for the SaaS BDM organization. This leader will build scalable programs, drive consistent global execution, and work cross-functionally to ensure tight alignment across Sales, Product, Services, Partners, and Enablement. The ideal candidate is a collaborative, customer-centric leader and creative problem solver —able to navigate ambiguity, design pragmatic solutions, and influence across the organization to drive results. Key Responsibilities Leadership & Team Management Lead, coach, and develop a global team of SaaS BDMs serving as solution SMEs. Establish clear priorities, performance expectations, and operating rhythms to drive consistency and scale. Support hiring, onboarding, enablement, and ongoing development of the team. SaaS GTM Strategy & Execution Shape and refine SaaS value propositions and messaging in partnership with Product, Marketing, and Sales. Drive execution and continuous improvement of SaaS GTM motions across regions and sales segments. Act as a strategic partner to the field organization to accelerate SaaS adoption and improve execution quality. Operational Excellence Continuously evolve processes, engagement models, and tools to increase speed, clarity, and efficiency. Manage global SaaS pipeline and forecasting in partnership with Sales leadership. Track and report key metrics related to pipeline health, deal influence, and GTM effectiveness. Programs, Plays & Enablement Design scalable programs, sales plays, and enablement assets that simplify how sellers position and sell SaaS. Standardize best practices and drive adoption across the global field organization. Partner with Enablement and Marketing to ensure consistent messaging and readiness. Strategic Deal Support & SaaS Evangelism Provide strategic deal guidance for high-impact, complex SaaS opportunities. Guide BDMs in creative problem-solving—positioning value, overcoming objections, and aligning solutions to customer outcomes. Serve as a SaaS evangelist internally and externally, influencing executive stakeholders, customers, and partners. Required / Preferred Experience & Skills 10 years of experience in enterprise SaaS and cloud businesses, with a proven track record of guiding customers through on-premises to SaaS transformations and clearly articulating the associated business value. Strong understanding of SaaS business models, GTM motions, and enterprise sales cycles. Demonstrated ability to influence with and without authority in complex organizations. Strong operational and analytical skills with a bias toward execution and continuous improvement. Creative, solution-oriented problem solver who thrives in ambiguity. Strong organizational skills and ability to push multiple priorities forward simultaneously. Experience partnering with senior leadership (VP/SVP-level) to shape GTM strategy, priorities, and execution. Excellent communication and executive-level presentation skills. Proven experience leading BDM, SME, or overlay sales teams. Experience working globally across regions and market conditions. PLM industry experience preferred. Knowledge of cloud platforms and SaaS architectures (single- and multi-tenant). Bachelor’s degree required (BA/BS). PTC carefully considers a wide range of factors when determining compensation. The anticipated on-target earnings (OTE) for this position are between $185,000 - $250,000. The OTE encompasses both the base salary and the on-target incentive compensation that may be attained in this role. The salary range reflects a good-faith estimate of compensation at the time of posting. Actual compensation may vary based on a candidate's skills, qualifications, experience, and location. Eligible employees also have the opportunity to become a PTC shareholder through our employee share purchase program (ESPP) which allows for the purchase of discounted PTC stock. Certain roles may also be eligible for participation in our equity programs. Employees may be eligible for medical, dental and vision insurance, paid time off and sick leave, tuition reimbursement, 401(k) contributions and employer match, flexible spending accounts, life insurance, disability coverage and if you are an office-assigned employee, a generous commuter subsidy. All total rewards and benefits programs are subject to plan eligibility and other terms and conditions. For more information about PTC’s comprehensive benefits, please visit our Careers Page . At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. PTC endeavors to make ptc.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact PTC's Talent Acquisition team at TalentAcquisition@ptc.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us? We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here ."

Keywords: Pilot Thomas Logistics, Waltham , Director of SaaS, Sales , Boston, Massachusetts