Outreach Worker
Company: Mental Health Association - Western MA
Location: Chicopee
Posted on: February 16, 2026
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Job Description:
Job Description Job Description About MHA MHA – Mental Health
Association is a nonprofit organization dedicated to helping people
live their best life. We provide a wide range of services across
Western Massachusetts, including outpatient therapy, substance use
recovery, supports for individuals with developmental disabilities
or brain injuries, and residential and housing programs. MHA serves
individuals impacted by mental illness, substance use,
developmental disabilities, brain injuries, and homelessness. Our
mission is rooted in inclusion, dignity, and empowering people to
lead fulfilling, independent lives. About Integration & Community
Living (ICL) MHA’s Integration & Community Living (ICL) program
supports individuals with developmental disabilities and brain
injuries in living independently and meaningfully in the community.
In partnership with the Department of Developmental Services (DDS),
ICL provides person-centered residential and outreach services
throughout Western Massachusetts. With over 60 years of experience,
MHA has been a leader in helping individuals transition from
institutional settings into homes where they can grow, make
choices, and fully participate in community life. Services range
from supported and shared living to emergency respite and privately
funded care, all tailored to promote independence, dignity, and
connection.
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Position Summary The Mental Health Association (MHA) is seeking
compassionate and motivated Outreach Workers to support individuals
living with developmental and intellectual disabilities, brain
injuries, mental health challenges, and substance use disorders.
This active, community-based role involves helping participants
gain independence by assisting with daily living tasks, accessing
resources, and securing stable housing. If you’re looking for a
career where no two days are the same and you can make a real
difference, apply today! Pay Rate: $20 an hour Schedule:
11:30am-7:30pm (40h) -Sunday through Thursday OR -Tuesday through
Saturday (days off dependent on assigned caseload) Key
Responsibilities Assist participants in finding and maintaining
housing, working with landlords, and ensuring stable living
conditions. Teach and model essential independent living skills
like budgeting, cooking, cleaning, and socializing. Provide
reliable transportation to appointments, errands, and community
activities. Work with healthcare providers, Social Security
offices, and other community resources to support participant
needs. Respond to emergencies, ensuring participant safety and
well-being. Equal Opportunity Statement The Mental Health
Association is an equal opportunity employer. We celebrate
diversity and are committed to creating an inclusive environment
for all employees. Requirements A valid driver’s license,
automobile insurance, and a safe, reliable vehicle. A
compassionate, patient, and adaptable individual who enjoys working
independently. Strong communication, time management, and
organizational skills. Ability to pass CPR and first aid
certification (training provided). Ability to pass a
background/CORI check. High school diploma or equivalent preferred;
six months of experience in human services is a plus! Benefits
Health Insurance (Medical, Dental & Vision) Paid Time Off
(Vacation, Sick & Holidays) Retirement Plan (403B, IRA) Family
Leave (Maternity, Paternity) Life Insurance & Long-Term Disability
$20 an hour
Keywords: Mental Health Association - Western MA, Waltham , Outreach Worker, Social Services , Chicopee, Massachusetts
